Technical Sales Representative

Pitttsburgh, PA
Full Time
ISST
Entry Level

KTA-Tator, Inc. (KTA) is a 100% employee-owned materials engineering firm, internationally recognized as a leading expert in corrosion protection and asset integrity. Five business units comprise the $40 million enterprise offering a broad range of coatings, steel, concrete fabrication and building envelope inspection, evaluation, and testing services in nearly every market and industry. KTA is a highly sought-after partner providing customer-driven innovation, cutting edge technology, and world-class service delivery for the protection of our clients’ assets and the world’s infrastructure. KTA remains the largest distributor of a complete line of coatings inspection instruments from over 70 leading manufacturers and organizations throughout the world.

KTA has an opening for an Account Representative in its Instrument Sales, Service, and Training (ISST) Group. This is a full-time position located at KTA’s corporate office in Findlay Township. The Account Representative is responsible for handling all portions of the customer experience for KTA from discovery to maintaining the eventual established relationship. The Account Representative will advise the customer on instruments while promoting all KTA services through an investigative, probing type sales approach. Additional responsibilities include:

  • Engaging in dialogue that will ensure the customer will view KTA as the ‘Go-to’ source for instrument sales and service;
  • Accurately answering questions regarding operation of the full line of equipment that KTA distributes, as well as laboratory test panels;
  • Quoting instrument prices and shipping costs the same day inquiries are received;
  • Entering orders, quoting freight costs, sending advanced invoices, and processing international customer instrument orders;
  • Making follow-up calls/emails to build/maintain customer loyalty;
  • Understanding the processes associated with certifying all product offerings;
  • Efficiently inspecting equipment against calibration standards to ensure proper working order;
  • Actively managing customers in NetSuite; and
  • Representing KTA at local and national tradeshows/networking events throughout the year.

We need a professional, reliable employee that has a patient, cooperative demeaner, is customer oriented, and can work well under moderate pressure. This position is open to all candidate with the following qualifications: 

OUR IDEAL CANDIDATE

  • High School diploma or GED and/or 1-2 years of prior sales/customer relations experience – essential
  • Knowledge of general office skills, computers, and basic accounting principles – essential
  • Prior instrument use experience – desired
  • Physical Requirements: Ability to sit for long periods of time, type, speak, hear, lift 50 pounds safely, and manual dexterity to manipulate small objects, instruments, and gages.

We offer a comprehensive benefits package, Employee Stock Ownership Plan, 401k with 3% matching, and much more!  KTA is a casual, friendly workplace, where all employees are treated with dignity and respect. We are an employee-owned company, run with family-inspired values and ethics, where diverse perspectives, experiences, and capabilities are embraced and valued. The employees of KTA are dedicated to making each other, the company and our clients successful. We believe that serving our clients as we want to be served results in long lasting business relationships. We strive to recruit, develop, and support people from diverse backgrounds, and are committed to helping you take your career to a new and exciting level. At KTA, you’ll work, learn from, and become one of the best in the industry.

KTA is an Equal Opportunity Employer. We are ACTIVELY looking to increase the DIVERSITY of our company. While all candidates will be considered, KTA especially encourages female, minorities, veterans, and candidates with disabilities to apply to this and all job postings. KTA is a Standing Firm Company. Elzly Technology Corporation (Elzly) is a wholly-owned subsidiary of KTA-Tator, Inc. (KTA). AA/EEO

Links:

Know Your Rights: Workplace Discrimination is Illegal

The Family and Medical Leave Act

Pay Transparency Nondiscrimination Provision

Notice of E-Verify Participation

E-Verify Right to Work

We strive to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our career page, need assistance completing the application process, or if you have Diversity, Affirmative Action or Equal Employment Opportunity questions, please contact us at info@kta.com

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